Premium Cosmetics Retailer

Superior customer care in UK powered by Hybris.

Focus areas: PIM, MAM, B2C Commerce, Hybris

About

Part of a leading online retail group that manages multiple brands across different industries, the client activates in the area of premium make-up and personal care products.

The need was to build a B2C commerce system that would enable the delivery of outstanding customer experience and a consistent and personalized journey throughout the buying life cycle.

jpard delivered the B2C commerce solution, managing the project end-to-end throughout its life cycle, from foundation and engineering, to support & operations.

Highlights

  • Integrations with Amazon, referral sites and ERP system;
  • Pricing & payment extension enhancements for Europe1;
  • Delivery extension on top of existing delivery;
  • Search & navigation, filtering mechanisms for indexing and search on top of FacetSearchService.

Activities

  • Consulting
  • Hybris Design & Build
  • Support & Operations

Benefits

  • Personalized and targeted content based on customer behaviour;
  • Marketing campaigns support and management of multiple websites with integrated Web content management;
  • Increased traffic and search engine optimization.

Technologies

  • Hybris
  • Spring
  • JSF
  • Seam
  • Junit+TestNG
  • Jasper Reports

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