Our Approach

Born from our practical experience and from our ethos to deliver great, our engagement model follows a staged approach of discovery, planning, conception, implementation and continued care.

How We Engage

With our engagement model, we don’t just deliver quality software; we also contribute to lifting our clients’ processes, teams and, eventually, business results. We do this in a truly Agile and connected environment across business and engineering teams, complemented by a solid governance framework at program and/or project levels.

We start by understanding. Then we deliver. And continue to care.


Discovery & Planning

Alignment of goals
Baseline requirements
Approach & methodology
Project plans, timescales and costs
Risks assessment
Change management

Roles we come with:

Hybris/eCommerce Consultants
Presales Consultants
Business Analysts
Solution Architects
Project Managers

Design & Build

Implementation & Deployment

Detailed functional & non-functional requirements
Architecture & design
Agile application development
Infrastructure set-up
Builds & deployments
UAT & release

Roles we come with:

Business Analysts
Functional Analysts
Solution Architects
QA Engineers
DevOps Engineers
Project Managers

Continue to Care

Support & Operations

Support during go-live
Immediate post-live support
Production environment tuning
Monitoring & reporting
Performance optimization
Enhancements & fixes

Roles we come with:

Support Engineers
Support Managers
DevOps Engineers
QA Engineers
System Administrators
Solution Architects
Business Analysts

Connected Teams

We truly believe in the power of connected teams for achieving great results. That's why we align with your existing set-up: people, tools and communications wise.

Solid Governance

While thinking and acting Agile, we streamline delivery with solid governance framework (project/program management) to ensure that roles and paths are clear.

Proactive Approach

We don't just look at what you need and what you are trying to solve. We also look at opportunities to lift your processes, teams and business results.