Sysadmin Level 1 Support Engineer

Role Summary

In this role, you will provide support to internal jpard employees for day to day issues they encounter while using the company’s IT systems and maintenance to relevant IT systems within.

Your Role

  • configure, replace, upgrade and maintenance new and existing machines;
  • troubleshooting software and hardware issues
  • maintenance of machines (laptops, desktops)
  • cabling and small networking maintenance
  • account and mailbox management
  • purchasing of new hardware or peripherals
  • basic VM management
  • Atlassian suite (JIRA, JIRA SD, Confluence) maintenance tasks
  • documentation and Knowledge base building

We are looking for a dynamic and flexible person with a business, functional and / or technical background that can be applied to enterprise applications.

We appreciate people who have excellent communication skills, good English skills, a strong know-how in time management and prioritization, good investigation and analysis skills.

Proactive follow up and a structured approach to problem solving are core skills that we are looking for when choosing a team member.

What can jpard offer you

You will work with passionate and professional people, in a close working environment delivering a wide range of solutions for global industry leaders.

Probably the best thing of working at jpard is being a part of a group of smart, self- driven people committed to carry out their activities, with passion and accountability.

We offer competitive compensation, a flexible, friendly yet demanding work environment where you can grow and find your personal balance.

If you truly want to contribute, you care about your work and you are ready to take ownership, with jpard you can really thrive, professionally and personally.

Want to join jpard? Apply now!

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