Junior System Administrator

Role Summary

In this role, you will be responsible for providing high-quality, active support to internal infrastructure and users by handling and solving incidents and problems that might occur in the utilization of the platforms, hardware, and software we use.

We expect from this role to offer active support to colleagues and jpard infrastructure to assure continuous business delivery. You will work as part of the Sysadmin Team and have the opportunity to learn from senior colleagues.

What do we expect

  • Good knowledge of operating systems, Linux (CentOS) & Windows
  • Good knowledge of Microsoft Applications (Office suite)
  • Hands-on experience with Microsoft Windows installation and upgrades
  • Good knowledge in working with ticketing systems
  • Good level of writing and reading professional/business/technical English.
  • Experience in one more of the roles:
    • Sysadmin/IT Engineer entry level
    • Service desk Level 1.

It would be nice to have

  • Good knowledge in working with the Atlassian suite would be a plus
  • Good knowledge in hardware and/or software troubleshooting
  • Good knowledge of Microsoft Applications (Exchange, Teams, Office 365)
  • Good understanding/knowledge of ITIL Framework
  • Good understanding of service, incident, change and problem management processes
  • Be open to contribute to projects
  • Contribute to the knowledge base in the area of expertise
  • Contribute to a proactive proliferation of knowledge created internally.

We are looking for a dynamic and flexible person with a technical background.

We appreciate people who have excellent communication skills, good English skills, strong know-how in time management and prioritization, good investigation, and analysis skills.

Proactively follow up and a structured approach to problem-solving are core skills that we are looking for when choosing a team member.

What jpard can offer you

You will work with passionate and professional people, in a close working environment delivering a mix of managed services for our clients and partners.
Probably the best thing about working at jpard is being a part of a group of smart, self-driven people committed to carrying out their activities, with passion and accountability.
We offer competitive compensation, a flexible, friendly yet demanding work environment where you can grow and find your balance.
If you truly want to contribute, you care about your work and you are ready to take ownership, with jpard you can thrive, professionally and personally.

Want to join jpard? Apply now!

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